Get Involved

Volunteer your time


Volunteers are highly valued and take a vital role within The BASE Services Inc.

To apply to volunteer at the Basement applicants must be over 15 years of age, be willing to commit to weekly shift between 9:45AM -1:15PM on a Monday, Tuesday or Thursday, and agree to our volunteer policy and hold a blue card if over 18(contact our reception on 4638 2399 to find out how to apply for a blue card).

Volunteer Policy Form

Volunteer Application Form 

Unfortunately, because of the large volume of volunteer enquires we cannot guarantee all applicants volunteer work. 

Completed volunteer forms can be emailed to


Operation Shopping Trolley
Every year The Basement provides thousands of meals and hundreds of hampers to homeless people in the Toowoomba Community.  Operation Shopping Trolley is an initiative aimed to involve individuals, local schools, community groups and businesses to collect non perishable items that can be used in the soup kitchen or for a homeless hamper (please remember that most homeless people don't have access to a kitchen or can opener).

Donations can be dropped off between 8:30AM – 4:30PM, weekdays to 10 Neil Street, Toowoomba. 

Item's needed
- Muesli Bars
- Up and Gos
- Poppas
- School snacks
- Toiletries
- Fruit tubs
- Pasta
- Rice
- Pasta Sauces
- Canned food
- Jams and Spreads
- Sauce
- Tea
- Coffee
- Cordial
- Bottled water
- Long life milk
- Underpants
- Socks


The BASE Services relies on the support of the local community and fundraising events to continue its work within the community. We believe with the help and support of the local community we will be able to provide real solutions to real issues.

All donations over $2 are tax deductable, for a receipt please email

If you would like your donation to be used for a specific program (for example Backpack Beds) please specify in bank reference or contact us (07) 4638 2399 or


Direct Deposit:
BSB: 034221
AC NO: 629 828

Cheque and cash:
Cheques can be made out to BASE Services and mailed to PO Box 2216, Toowoomba or dropped off to 10 Neil Street, Toowoomba.


Credit Card:

You can donate now via credit card at

**BASE Services Inc. Adheres to the Privacy Act and will not disclose your information to third parties.



Donate  online at MyCause  Click here

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